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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,170 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      4.0
      Apr 28, 2014

      A company with great intentions, but no execution!

      Customer service and sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-mobile is a wonderful company to work for, that is if you meet business requirements. The pay is mediocre, especially someone like me who went to school full-time, benefits are superb and a lot of flexibility in schedules if you're a top performer.

      Cons

      If you are applying for the customer service position at a call center, just keep in mind, that you literally are the front line for magenta, which means anything negative about reception, customer service at retail stores, etc. you will hear the back end of it. T-mobile customer service department serves a dual purpose, give the customers what they want, and let them vent.

      1.0
      Nov 21, 2013

      Disappointing, Frustrating, Stingy and Mean

      Senior support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the really talented people and those who truly care about others and still have a soul have departed from T-Mobile, so the only pro I can think of is "it's a job so that you can feed yourself and maybe some of your family"

      Cons

      Way too many micro-managing, useless middle managers who don't have a clue about the technology, and spend their time shuffling reports rather than rewarding the hard-working employees who keep the big machine running, and focusing on the business of serving customers. It's a typical bureaucratic corporate mentality where 10% of the people do 90% of the work.

      2.0
      Jun 18, 2013

      Great Co-Workers, bad work place

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, some caring upper management, loved my boss.

      Cons

      Too much upper management, political environment, too many people doing the same job at the same time not enough in certain areas.

      Viewing 340 - 342 of 23,170 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.