T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jun 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Generally people are good to each other, intelligent, and committed to company values of respect and teamwork. Salaries are high compared to other companies in the area.

Cons

Poor business model focuses on acquiring customers the other big 3 telecoms don't want - for a reason. Network is poor compared to competition, makes acquiring/keeping customers that have options tough.

1.0
Apr 2, 2013

Project Manager II

Recommend
CEO approval
Business Outlook

Pros

Good Salary. Good benefits, and good commute.

Cons

Politics, Racial Discrimination, Exclusion, Hostile Environment and job security is contingent upon your directors preference of how much he likes you. Example: "Off-Course employe A got laid off, his director didn't like him much and he didn't even talk to him" Example: "I can't have this employee his name and place of origin isn't liked by his director, he's die hard republican" Example: Offices with political propaganda for the GOP, Tea Party and right wing politics In short the type of immature, lackey and out of touch management I am seeing here is crazy compared to Verizon other companies. Example: Politics trump economics, company lost millions of dollars because one director didn't want to engage another director about open credits, 2 months later they were forced. When the manager raised this the manager was questioned for inability to understand the process but 2 months later when the credits exploded the same director quietly closed the credit without admitting he was wrong. Company lost over 4 million subscribers in 1 year, when confronted about that the director responsible for this simply blamed the call centers for failed activity. It is the most unaccountable environment I have seen. The person most responsible for the losses and disaster for this company is still there working. Profanity, curses and in-humane treatment a common place here in this office. Clocks were removed, soda pulled, directors and managers treat employees like trash. Ethnic minorities are not welcomed and considered affirmative action employees. The are quickly removed but hired to maintain quota.

2.0
Oct 11, 2012

Unorganized

Recommend
CEO approval
Business Outlook

Pros

Great people who want to do the right thing, but are caught in the favoratism web.

Cons

Lack of leadership in times of struggle, weak and self centered. No concern for employees or shareholders.

Viewing 343 - 345 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.