T-Mobile reviews

3.6

62% would recommend to a friend

(23,137 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
2.0
May 25, 2024

Frustrated long-time employee

Recommend
CEO approval
Business Outlook

Pros

Although the benefits are comprehensive, many employees seem unaware of offerings beyond health, dental, and vision. Certain teams can offer an excellent working experience, largely influenced by the direct manager. In my case, my manager is fantastic. However, above him, there's someone who struggles with accepting feedback and tends to dismiss employee opinions as incorrect. Beyond that, there's passive higher-ups who blindly follows orders without advocating for their teams. Again, my manager is fantastic.

Cons

The company's leadership leaves much to be desired. In Engineering, Ulf comes across as overconfident, while John appears knowledgeable but lacking in interpersonal skills. Compared to the accomplishments of Neville and Abdul, these two seem inadequate. Compensation is generous for those at the director level and above, but those below can expect modest raises of 2-4%. Meanwhile, higher-ups receive raises, bonuses, and substantial RSUs. Recent promotions have been mixed, with some well-deserved and others raising questions about leadership's judgment. The company used to be more vibrant and enjoyable, but since the merger and the arrival of new leadership, it's become a stressful environment with little recognition, appreciation, or equitable compensation. If you want training, you'll need to dedicate your own time.

2.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits and Competitive pay Many great people from management down to front line reps

Cons

never ending re-orgs and layoffs since 2020 merger with Sprint (been apprx 2 a year) "Employee first" culture the Senior Lead Team/Executives preach does not match their actions. An unbelievable amount of employee talent has been laid-off over last 3 years, regardless to performance, contributions, work ethic. C-suite just sees non-executive level employees as cogs Poor work/life balance

1.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Employee phone line discount is 75% (you pay 25%) For salaried employees, the estimated annual bonus is 15% of your base salary

Cons

Mandatory RTO with badge in counting. CEO isn't a leader, and he's making changes to the company that are detrimental to the customers and employees.

Viewing 34 - 36 of 23,137 Reviews

Glassdoor has 24,512 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.