Where to start?? The biggest issue is the integrity of the Exec Leadership Team - Mike Sievert and Jon Freier. Many grand promises were made while John Legere was CEO and was working to gain regulatory approval for the Sprint acquisition. The biggest of those promises was that "no jobs would be lost as a result of the merger" and it would be "jobs positive from day 1 and every day thereafter." Obviously, a huge concern in approving the merger was that it would result in mass layoffs, so lawmakers and such wanted to make sure that jobs would be protected. Long story short, the merger gets approved, John Legere steps down as CEO turning the reins over to a shady, slimy Mike Sievert. Now, the loophole that no one talked about was that T-Mobile (in order to avoid fines) only had to keep this promise for 3 years. And guess what, 3 years to the date, Mike Sievert set wheels in motion for mass layoffs, despite the company having unprecedented success quarter after quarter and continually putting AT&T and Verizon to shame. With no rhyme or reason a 3rd party consulting group was brought in and allowed to make huge slashes to the workforce. Thousands lost their jobs and they have continued to cut jobs over the past 18 months. Entire teams were eliminated. All the while, they gaslit employees who dared to ask the question about the promise that was made that the merger would be "jobs positive from day 1 and every day thereafter" choosing to gloss over it as if those words had never been spoken and documented. Further, despite unprecedented productivity and company success during the pandemic, they returned to the standard corporate big brother behavior of requiring everyone to return to office 3-5 days per week and checking badge swipe reports. Now, you might expect this from some companies, but not from a company that claims to "love" their employees, conducting employee surveys multiple times a year to gain employee feedback on how to improve. And survey after survey, employees lamented about the RTO requirement. Life changed during the pandemic. People no longer want to waste hours of their day getting ready for work, commuting, arranging for costly childcare, etc. But for a company that claims to care so much about keeping their employees happy, they decided that they know best and remained steadfast on their RTO policy with the standard corporate claim that "we're better together" - again gaslighting employees when the reality is simply that they have done expensive renovations to their office buildings, paying expensive leases, so they need bodies in seats to justify all of that.
