T-Mobile reviews

3.6

62% would recommend to a friend

(23,137 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Feb 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits are great & John is entertaining

Cons

The fun and snarky enthusiasm ends at John Legere. Going on nearly 2 years of moving to Agile, but have not gone beyond random pilots and training sessions - Waste. PMO is regressing - Most manager and director positions have been staffed from outside the company or a few insiders who have no PMO experience. Trust does not exist. Leaders are not leading. Honest feedback is viewed as complaints. Transfers out are not allowed unless HR is fully engaged. They are aware morale is at an all-time low, but show no care. One director said working with their leadership is like being in an abusive relationship... Performance reviews have gone away, replaced by a program that HR is not enforcing, resulting in the reviews being based on perception and personality (as one Sr. Manager put it) PMO tools are dated, meaningful metrics are not utilized, instead knee jerk reactions based on zero context are the normal response to issues that happen to catch leaderships attention. Buildings are packed with people. Cubes are being shrunk or doubled up resulting in no parking. It is as if they are trying to force attrition.

1.0
Apr 8, 2012
Recommend
CEO approval
Business Outlook

Pros

There is some stability and productive work to be had if you get into the right area at the right time.

Cons

Senior management runs T-Mobile like a new, small company. Lots of instabiliity, injustice, and changing of people's status daily. Managers can act arbitrariliy and ruin the careers of the innocent with impunity. People are driven by self interest rather than the common one. Pay is substandard within high-tech. Many days one doesn't know whether to laugh or cry at the dysfunctionality all around.

1.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

I worked 6 years there, had 3 diffrent postions with T-Mobile Engineering at FSC (HQ) - Looks good on your resume. - Well-known local high tech company. - Flexible work hours. - Open and casual corporate culture. - Ability to work at home. - Offices located in Bellevue (Factoria area) easy to access from I90 and I405. - Free covered parking. - Cheap employee phone service. - Decent benefits. - Very good vacation package. - Free sodas and coffee.

Cons

The Walmart approach to the wireless. - Extremely political. - High stress level is very high at least in T-Mobile Engineering. - Moral is extremely low due to pending sellout. - Poor decision making by lower and upper managment. - No on-call compensation. - Lack of recognition - No raises even to match inflation rate. - Compensation is poor. - Unpaid overtime. - Endless confrence calls. - Most longtime employees left T-Mobile for the competition. - Poor choice of vendors. - Butt-kissing, brown-noser corporate culture. - Totally demoralizing cronyism. - No opportunities for advancement. - Biase in promotion. - Favoritism and bullying - Backstabbing people in HR - Discouraged from getting postions across departments. - Company refers to bring in managers from outside, rather than promote within. Insecure and incompetent managers, focused on their own survival-get rid of anyone who might make them look less experienced or anyone who challenged his/her way. Under qualified engineers, causing poor infrastructure design from beginning and lots re-work during the project. In result poor network and service. Many under qualified workers and who knows how to show off and got promoted. The nepotism I have seen at the hands of the T-Mobile Engineering managers is disgusting and un-American. T-Mobile is abusing H2B/ H1B visa programs to lower its operating costs.

Viewing 40 - 42 of 23,137 Reviews

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