Does T-Mobile pay their employees well?

According to anonymously submitted Glassdoor reviews, T-Mobile employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at T-Mobile. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at T-Mobile?

62% of T-Mobile employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated T-Mobile 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3454 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2163 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 978 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 784 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 670 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 936 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 530 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 390 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 339 reviews)); "Bad upper management not considerate" ((in 290 reviews))

What are employees saying about T-Mobile layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about T-Mobile layoffs and their outlook for job security at T-Mobile in 2026.

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T-Mobile

T-Mobile reviews

3.6

62% would recommend to a friend

(23,189 total reviews)

Srini Gopalan

50% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.5

Culture & values

3.4

Work/Life balance

3.3

Career opportunities

3.0

Senior management

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23K reviews

1.0

Jun 22, 2022

Sales

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Non at all terrible place to work

Cons

Everything is bad, under paid, toxic leadership looking to fire. Discrimination as well for sprint employees

1.0

Jun 17, 2022

Horrible company to work for

Mobile expert

Recommend

CEO approval

Business Outlook

Pros

Benefits are the only thing redeeming

Cons

Everything else. Managers suck, they force you to put stuff on customers account because they’re always breathing down your neck about meeting the quotas and goals which are unrealistic in this economy.

1.0

Jun 14, 2022

Crooks!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

75% off your rate plan

Cons

Managers steal from employees. Hr doesn't do anything. T-mobile has been found guilty of not paying employees correctly. So twice I've been in a class action.

Viewing 502 - 504 of 23,189 Reviews

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Jobs at T-Mobile

Mobile Associate, Retail Sales

Mobile Associate - Retail Sales

Retail Sales Representative / $19 All-In Average

Mobile Associate - Retail Sales

Mobile Associate - Retail Sales

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Sales

Horrible company to work for

Crooks!

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