T-Mobile reviews

3.6

62% would recommend to a friend

(23,134 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

This by far has been the best company I have ever worked for they value their employees there's always the option of potential for growth within the company almost five years strong with this amazing organization and looking forward to many many more years.

Cons

With every job there's going to be stressed and pressured metric changes can be a handful but as long as you go in with an open Vision willing to learn willing to be adaptive to change as the industry is always changing and adapting for our customers.

avatar
T-Mobile Response
9y
Change is constant and with our rapidly growing company we appreciate team members like you who keep a positive attitude and open mind as we adapt. As you continue to grow with us, if you have any suggestions on how to continue engaging our team members and recognizing their efforts aside from current appreciation programs, please feel free to express your ideas to your leader. We’re always looking for new ways to show our team members they are THE BEST! --Your T-Mobile Careers Team
3.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Will cover full cost of education through select schools. Fantastic benefits Paid time off Involved DE&I network

Cons

Limited availability for advancement outside of the call center unless you want to move across the country. No developmental opportunities once school has been completed. (They mention CareerTrax and Reach as select opportunities, but these are very selective and limited in their approval and actual benefit to employee growth.) increasingly stressful environment. The company cares more about what benefits their stockholders than the mental and emotional wellbeing of their employees.

1.0
Oct 5, 2021

Run Away!

Recommend
CEO approval
Business Outlook

Pros

- Benefits are good - Bonus payout has been healthy - Annual increases are decent, but don't expect more than 2-3%. No big comp jumps unless you get a promotion but that's near impossible. - Wireless discount

Cons

There is a mass exodus of new and tenured employees at T-Mobile right now. Most are quitting with nothing lined up because it is THAT bad. This is all stemming from the following mix: - Extreme burnout and overwork - Since Legere left there is no brand. Sievert does nothing except push all employees to return to office. - HR does nothing when you come to them with concerns. In fact any reporting that is done you will be retaliated against. - Employee churn causing more workload placed on others with no right-sizing of roles/duties following departures. Employees must find a way to do it all, then they burn out more and leave. It's an endless cycle at this point. Entire departments of people have churned due to this type of cycle. - Leadership forcing employees back into the office even though COVID is still surging and we have proven that we can work together remotely for nearly 2 years with great success. - Lack of leadership. Not only lack of leadership in relation to COVID (other companies have all postponed return to work), but also with respect to how employees are treated and decisions are made. - Lack of advancement opportunities. Only those in the inner circle get promoted. There is also a lack of growth programs. Sure, they advertise a ton of these but you also must be hand selected or in the inner circle to get those - Frequent re-orgs that just create more chaos. Work is impossible to get done because there is always fighting about who owns what due to the continuous re-orgs. - Leaders who are indecisive, rude, avoid addressing employee concerns, and will put down others to make them look better. Being yelled at/belittled is not uncommon. - Cheap magenta swag sent/given out as a "reward" or "incentive" for doing good.

Viewing 10 - 12 of 23,134 Reviews

Glassdoor has 24,509 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.