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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,135 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Nov 5, 2023

      A massive company that loses their employees along the way

      Senior product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, good pay, and free lunch on campus.

      Cons

      Absolute chaos inside. Constant re-orgs, constant leadership changes, and seemingly no reasoning to any of the massive, constant changes. No one knows what any one other team is doing and managers hardly have a handle on their own people. Apparently, it used to be FAR better before the merger with Sprint, but as I joined the beginning of this year, it was a hot mess. Half the teams didn't want to enforce RTO, other managers said that their people didn't have to come back, then SURPRISE SURPRISE....people were suddenly laid off in mass waves after many departments/businesses in TMO announced record profits....again. It's just a joke. If you don't mind being invisible and not really having job security, the free lunch is cool and the culture while you're there isn't bad. I had to beg for feedback from my management team and the most I ever got out of them was "haven't seen you doing anything wrong, so good for me" and that was it. Zero accountability, zero true structure, chaos all the time.

      5.0
      Aug 22, 2017

      Awesome place to work

      Graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -very supportive and humane working environment: the people around you aren't stepping over you to get to their next position, rather we all work together and support wherever is needed -awesome pay and benefits -flexible work/life balance -fast paced and never gets boring -lots of opportunities to meet people and collaborate on new projects -as T-Mobile was just named the #1 network, you can come into work proud of what you are doing and who you are working for

      Cons

      -communication is key, and sometimes there is a lack of. However, it has not gotten me to feel negative about anyone at the company.

      avatar
      T-Mobile Response
      8y
      Thanks for sharing your thoughts and expressing how proud you are to be a part of the team. T-Mobile is continuing to grow and our teams are seeing more collaborative projects than ever. Keep up the excitement and open feedback with your leaders! --Your T-Mobile Careers Team
      3.0
      Oct 11, 2023

      Not the same company it once was

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - External Brand is very cool - Some great employees that are still employed - Fantastic benefits -Great PTO, especially for long term employees - Equity granted every year - 11 company holidays with 2 floating holidays - A 401K Match - Pet Insurance offered - Internal recognition rewards that translate to dollars

      Cons

      - Company has been downsizing since merger with Sprint - lots of "B" player employees in charge of large organizations due to the companies desire to go fully back to office -Many managers and Directors who do not live the company values and do not impact their direct employees in a positive way. They do not do syncs with their teams, provide coaching, a safe space for feedback, etc. - company creates new organizations then lays employees off as soon as 3 months after creation as a form of reducing headcount -multiple lay offs in the past 3 years -poor culture rooted in not living the company values -Annual raises are very basic such as 2-3% - The way the company does promotional raises has changed and is now roughly 5-10% - No Remote work - return to office culture in either Texas, Kansas City or Washington.

      Viewing 13 - 15 of 23,135 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,510 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.