T-Mobile reviews

3.6

62% would recommend to a friend

(23,147 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

They are pretty flexible if you are a part-time sales rep, but beyond that be prepared to dedicate your life to them. They do allow you to develop your management skills , with a lot of off site and online courses.

Cons

Full-Timers, Key Holders and Managers are expected to be "Team Players" and basically live at work - they always talk about having a work/life balance but they don't live up to their own hype. Favoritism rules here as well - its more who you know and kiss up to rather than actual ability and competence that matter here. Upper management changes directions WAYYYYY to often - its seems like there is a new "focus" every week! and the stuff that was last week's "focus" gets dropped in favor of the new "focus" of the week.

2.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great peers. Good benefits / discounts. Starting compensation is competitive.

Cons

Raises are always squeezed as low as possible and over the last few years offset with stock options locked to multi-year vesting terms. Workers deserves compensation for their work's value, and not tied to the company's success in an "ever-changing marketplace". RTO and mandatory in-person work is ridiculous for a telecommunications company. Especially one that prides itself on wireless solutions for customers. It makes it very apparent that it's just used as leverage against the employee when layoffs are looming. The company culture is fostered primarily for the image of the brand and to drive profit. This would be fine if there were follow-through with valuing the employees, however you can go years being told that it's a great company to build your career in, that you're part of a family, and that you have great opportunities, but regardless how loyal an employee is to the company, how many awards you've gotten, and how valued they tell you that you are, you can still get cut in a wide swath layoff because of sweeping changes.

1.0
Nov 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Phone plan discount is going to be the only pro I will give.

Cons

They will ask you to do things that are morality wrong. They do not respect ADA accommodation and are very harassing. They can force your to work from home and then force you to come back and work in person. One manager can agree to and accommodation and then the next say too bad that doesn't work for me. Not a place to work if you have young children still school age or younger. The newest CEO was the worst thing to happen to the company. Tenure means nothing to them.

Viewing 124 - 126 of 23,147 Reviews

Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.