T-Mobile reviews

3.6

62% would recommend to a friend

(23,147 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Mar 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Interesting industry and technology to work in.

Cons

Never been at a company that so disrespected and poorly treated their employees. They used to be a best place to work and now they don't even care since they have cut most benefits.

2.0
Mar 8, 2010

Lost their ‘T-Mobile Values’

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation (until recently) and benefits equal to or better than marketplace. Headquarters location easy to get to from anywhere around Seattle area.

Cons

No raises in 2009, no bonuses in 2009. 2010 bonus frequency changed to 2x/year from 4x/yr and targets designed to assure a miss, avoiding another payout. It is easy for a company to advocate a set of values when growth is in double digits and the company is making money, but the true test of a company’s moral compass comes when growth slows and profitability is challenged. In the last 18 months, T-Mobile has shown their values to be simply words.

2.0
Sep 17, 2009
Recommend
CEO approval
Business Outlook

Pros

For the most part, there's general goodwill and team work among the rank and file. There are a lot of diverse personalities and experiences at the company and everyone seems to come together to get things done when there's a fire drill (which is very often). The good leaders in the company really do care about their employees and want them to do well in their career - just cross your fingers that you get one of these individuals as your manager - and that there isn't a re-org within your first two months on the job.

Cons

Some of the challenges I have with T-Mobile are probably similar to those I would find working in any large, global company. The specific things that I would caution someone considering T-Mobile as an employer about would include: * Always looking for the quick fix and making knee-jerk reactions to competitive moves * Fire drill mentality 24x7 * Mass confusion amongst the ranks on current strategy, tactics, etc * Constant re-orgs, which increase the perception that the company has no strategy * Similarly titled/compensated employees working vastly different hours 40/wk to 70/wk

Viewing 121 - 123 of 23,147 Reviews

Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.