Pros
Benefits are good, with a generous phone discount.
Cons
Unprofessional environment. Trap music blaring all day. Discriminative nature. Customer care is not the culture, imo. Leaders demeaning to coworkers; pressuring coworkers to pry customers out of funds they do not have. The driving force is to unlike other companies (which are for profit); T-Mobile appears to only be concerned with bonuses instead of the customer. They have the majority opinion that customers are liars. My experience is that this location appears to rely on those individuals who are desperate to have a job. They use strange terminology (they call acronyms, but are not) to convey information. The company pushes a subpar home internet that is severely troubling. may be the single most disappointing company I have ever worked for.