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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,148 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      May 8, 2019

      Sr. Service Account Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-Mobile has decent technology, heavy marketing and appears to have market share

      Cons

      Horrible management and Human Resources staff, lousy benefits, lack of support for employee development and poor leadership and management training

      avatar
      T-Mobile Response
      7y
      Thank you for taking the time to share your experience with us. Rest assured that we do not take this lightly and it has been escalated to the appropriate parties.--Your T-Mobile Careers Team
      5.0
      Jan 3, 2019

      Great Company Morale!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, motivated team players with good cross-functional partnership. Leadership wants you to succeed in whichever path you choose. Company spirit is unmatched and leader enthusiasm is contagious. The "Un-Carrier" is always looking for ways to push boundaries and stereotypes in every way, which is refreshing and promotes a sense of pride. They're really great about giving back to the community and doing the right thing when it comes to both customers and employees.

      Cons

      The company is growing fast and real estate is a problem. Buildings are packed, parking is hard to come by* and conference rooms keep getting eliminated so sense of privacy is non-existent. Desk sharing and working from home is becoming the norm. ALTHOUGH they just started a major remodel of the whole campus. It will take 3 years and "flex spaces" will be prominent, but they're really getting creative with how best to utilize the limited space. *Many parking alternatives are provided. Designated carpool spots, Lyft redemption, vanpools, and even free Magenta shuttles from popular destinations!

      avatar
      T-Mobile Response
      7y
      We appreciate you sharing your feedback with us! We know sometimes growth can come with some pains but it's the optimistic passion and "get it done" drive our team members bring every day that gets us excited for the future of wireless. - Your T-Mobile Careers Team
      2.0
      Dec 29, 2018

      Was once a place I was proud to work for. If your good at your job good luck.

      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      College Reimbursement Paid time off if allowed Discount phone plan Occasional incentives or spiffs Health Care 401k T-Mobile Gear

      Cons

      Management and leadership. Those who are liked or shown favoritism regardless of how incompetent they may be. No room for growth. Pushing to sell outdated or unnecessary products. Lack of training Tedious process customer care does not seem to be aligned with in store policies. Decreasing commission and labor cuts. 50 steps for every transaction. Promotions becoming harder to break down. Management does not seem to be on the same page with each other. Less praise tons of negativity. Could keep going. No commission on device activations Wearing pink or black shoes. Training Hold management accountable

      Viewing 166 - 168 of 23,148 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
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      Glassdoor has 24,525 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.