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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,152 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      May 25, 2012

      Long and tiring, non realistic sales goals set and company has lost one makes them unique

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The compensation for an entry level job is fantastic honestly with experience you can start off making 15 dollars an hour and if you meet goals (which change every month and is not consistent) you can bonus an additional 500-600 dollars a month if you are a top performer.

      Cons

      Management sets unrealistic goals constantly. The majority of the employees can not meet these goals and you are required to do a job that consists of every aspect of the business. Customer care deals with billing, sales, new lines, financial care, tech support, etc. You are EVERYTHING. There is no other department. And becoming a top performer can take months of time. Also there is alot of favortism in the call center. Getting promoted is not a by product of performance its about who you know and how much face time you have with the Team managers and coaches. This is a HIGH School environment. Also I have never gone to a job that does not allow sick days. When you are Ill you have NO choice but to go into work or face consequences up to termination for something that you have no control over. Also No upward movement considering that the company is going under. This is the Honest truth people!

      Viewing 193 - 195 of 23,152 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,529 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.