T-Mobile reviews

Mood changes daily (ATT acquistion related), some senior management needs to move on

Job gets redundant and it's easy to get burnt out if you let the redundancy get to you. it's also a very confusing industry for customers. Part of the redundancy is trying to explain how the industry works to a customer (IE: Their upgrade eligibility, activation and upgrade fees, what is/ isn't covered by their warranty, etc.) It's not the best place to grow professionally. What once used to have a small company "family' feel to it has turned in to the typical micromanaging corporation. They seem to be more interested in knowing that you will do what they say instead of what makes the most business sense. The only way to get promoted is to not have your own opinion about anything, and agree with everything corporate says. Usually the person with the brownest nose wins the promotion. I've seen really cool people turn into people you can't stand being around once they've been promoted because they are trained to micro manage and focus on things that do not drive business or increase the bottom line. I attribute this directly to why this company is failing and is dire straights to sell to one of it's biggest competitors.