Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,189 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      23K reviews
      2.0
      May 24, 2011

      Started off great but changing for the WORST

      Rsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tuition Reimbursement Employee Phone Plan Vision Insurance Dental Insurance Health Insurance

      Cons

      Begging Deceitful Sales Representative Terrible Coverage

      1.0
      May 22, 2011

      Be warned, this place is churn and burn!

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      For a person that has no idea what they want to do in life, this job is a good starting point. The benefits are alright, healthcare is cheap.

      Cons

      This job is high stress! This place is not for everyone. There is a reason why there are VERY few people there over 3 years. I worked here for 9 years and finally had enough. If you are attending school, you better make sure that all of your stats are good or they will not work with your schedule. Also, the metrics that you will be measured on are changing ALL of the time. Management wants the employees to have consistency, but they have none at all! And to top all of that off, you have a "sales quota" to sell features and rate plans, but given NO training at all on how to sell. The politics of the call center were absurd. You couldn't advance anywhere without knowing someone and in a call center, the only way to advance was to go into management. You say the wrong thing or look at someone wrong and you could be fired. The management of the call center have a big ego and better not try and pop it. To conclude it all, stay away from this company. They will use you up and then spit you out!

      3.0
      May 22, 2011

      too much political

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      has a lot opportunity to touch multiples applications

      Cons

      most of application was vendors and difficults to get to the root, or learning completely system

      Viewing 22645 - 22647 of 23,189 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,571 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.