T-Mobile reviews

3.6

62% would recommend to a friend

(23,177 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Feb 15, 2011

Great Work/Life Balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start a career and move along the ranks. Awesome development program for those lacking leadership ability. Once you get to Store Manager, advancement beyond is rare.

Cons

Development of sr mgrs to executive level is non existent. Its a broken process that they are trying to fix. There is no confidence in field level mgrs to assume role at the next level.

3.0
Feb 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Cheap phone bill each month. Easy job to learn. You know what to expect when you come in as far as the day to day job goes.

Cons

The most qualified people do not get the promotions i was ranked number 1 for several months and kept getting passed over for a promotion by people ranked much lower due to being friends with management. policies change daily. Superiors would not take an escalated call and when they finally did they would just give the customer what they wanted after you spent 20 min refusing the customers.

Viewing 22711 - 22713 of 23,177 Reviews

Glassdoor has 24,557 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.