T-Mobile reviews

3.6

62% would recommend to a friend

(23,179 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Feb 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Cheap phone bill each month. Easy job to learn. You know what to expect when you come in as far as the day to day job goes.

Cons

The most qualified people do not get the promotions i was ranked number 1 for several months and kept getting passed over for a promotion by people ranked much lower due to being friends with management. policies change daily. Superiors would not take an escalated call and when they finally did they would just give the customer what they wanted after you spent 20 min refusing the customers.

3.0
Feb 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are better than most jobs. Pay is within the range of comparable jobs.Lots of projects to keep you occupied

Cons

Management needs to communicate more. More recognition of the team for promotions. Our handset option need to be comparable to the others or better.

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Glassdoor has 24,559 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.