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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,179 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      2.0
      Feb 1, 2011

      One of the least professional I've worked. Lack ability to be decisive, to empower, to train, to be fair and to lead.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and the Frisco Call center location has a nice on-site fitness center and deli. The front-line employees at Call Centers are well trained.

      Cons

      Very difficult to advance with the organization. The Company talks about truely living the values such as work/life balance but be prepared to work many hours. Although the front line employees are given much attention and focus with new systems and training the support staff is not granted the same.

      3.0
      Jan 29, 2011

      tmobile rep

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice people at times but are really mean if they don't like you. if youare simply concerned about doing your job minding your own business then you will be fine.

      Cons

      you have to be in a place that you may not like the enviroment, but in all it will be fine because your are there to make a living not make new friends right.

      4.0
      Jan 28, 2011

      A Great Place to Work- If You Work at the Right Store.

      Retail sales leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      They gave me more Paid-Time Off than i knew what to do with- day-one medical benefits (although this doesn't apply to everyone, everywhere,) a 401k that was burgeoning after only a couple of months, tuition assistance, great pay and amazing services and products to offer customers. Having experience working retail at all four major U.S. Wireless carriers I can say with confidence that T-Mobile was, and remains, the best place to work in the retail wireless world.

      Cons

      Corporate gives Regional Managers a lot of leeway to operate their area's in the manner they see appropriate. Some Regional Managers are more laid back, others are more "hands-on" and this ultimately effects how things are run at a store level. The key to continued success is to be comfortable in your working environment and depending on what store and what region you work in- you can have vastly different work experiences than someone at another store 10 minutes away.

      Viewing 22717 - 22719 of 23,179 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,559 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.