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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,175 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Dec 26, 2010

      Micromanagement is the key to T-Mo

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid time off Remodeled facility Training dept does its best to prepare new reps Phone discount plan--watch out for tax implications

      Cons

      Micromanagement, even of top reps Poor decision-making by senior management Employees not treated as if they are valued Poor salary for a sales position, which is what it really is Employees not given information/training needed to do the job

      2.0
      Dec 22, 2010

      Good Place to Work for those who aren't hungry for more

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      excellent health and fringe benefits, fun and exciting job environment, broad array of customers to converse and network with

      Cons

      consistently changing commission structure; < for the better, major lack of communication between management and store front line, constantly changing schedule-no consistent schedule,

      4.0
      Dec 21, 2010

      Rewarding and fun

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-mobile not only pays your hourly wage but also a commission for everything you sale. Everything thing has a commission pay. Everyone is given a quota, and once one exceeds quota, your earnings multiply. Made good amount of cash in commissions, not bad as a side college job.

      Cons

      Sometimes you will get very rude customers, lots of pressure from managers to hit sales quota and accessories. Sometimes will need to look for business and make follow up calls. Almost like outside sales.

      Viewing 22741 - 22743 of 23,175 Reviews
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      Glassdoor has 24,555 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.