T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
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Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Aug 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Definite rewards for performance! The company recognizes positive performance. Call center is ranked off of performance which means you don't have to watch people who have been there for years and put in 0 effort receive all the good schedules. You choose your own destiny and get what you put in. I have had several deaths in the family and every time T-Mobile has been respectful, kind, and understanding. Good energy in the call center, rewarded with parties, catered lunches, and breakfast served by management. They really try to make an undesirable job worthwhile.

Cons

Like anywhere, some of management can be tough to work with and metrics can be sporadic.

3.0
Aug 27, 2010
Recommend
CEO approval
Business Outlook

Pros

great benefits. insurance was cheap, and it included dental, health, and vision. I was 100% invested in the 401k the first month there.

Cons

retail hours, very pressured to sell. It's always changing and their constantly changing the commission pay.

3.0
Aug 23, 2010
Recommend
CEO approval
Business Outlook

Pros

T-Mobile has awesome health, dental, vision and phone benefits, some what flexible in scheduling, access to latest phone technology, commission would be great in a busy store.

Cons

Working in a kiosk in a mall, working with very unprofessional sales associates, no ability to really set availability, popularity contest to transfer to busier stores.

Viewing 22789 - 22791 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.