T-Mobile reviews

3.6

62% would recommend to a friend

(23,169 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Aug 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Good Pay and Excellent benefits cheap employee lines and pretty much can request off time whenever as long as you have the time

Cons

No room for promotion even with excellent stats. Raises were taken away because of company/customer decline. If customer calls back for any reason it is counted against you and the bonus that is almost un reachable..

4.0
Aug 4, 2010

Good entry level job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Competitive pay Strong corporate ethics Team atmosphere

Cons

Sales goals a little high Commission structure declined Promotions and recognition based solely on sales and not on management ability or customer service

4.0
Aug 3, 2010
Recommend
CEO approval
Business Outlook

Pros

- Best benefits I have ever seen - Very flexible with scheduling, good work-life balance - Rewarding job with regards to constant learning, helping customers, and employee perks such as a cheap phone bill and discounts on phones

Cons

- If you are in a low-volume location, or in a bad credit-demographic location, commission checks are absolutely pitiful, which is the bread and butter of how much you can really earn - Negativity can spread quickly throughout your own team, and the whole market as well, and it is important to maintain a positive attitude especially in the eyes of top management - Market Managers can sometimes form good 'ol boy networks with certain store managers, which can limit movement and growth potential to the point where it is almost crippling to some reps

Viewing 22810 - 22812 of 23,169 Reviews

Glassdoor has 24,548 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.