T-Mobile reviews

3.6

62% would recommend to a friend

(23,158 total reviews)
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Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
May 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are by far better than any other company. Hourly rate of pay is fair and the phone plans are a good perk as well.

Cons

Some business expectation goals contradict each other which make it difficult to meet business expectations. MICRO-MANAGEMENT is huge here. Almost feels as if your freedom to be yourself with a customer is under a microscope.

2.0
May 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits and decent pay.

Cons

Management does not care about you as a person. If you make too much they will find a way to fire you. T-Mobile is a good job out of high school or if you are working at the corporate headquarters, but not in the call center environment.

2.0
May 27, 2010
Recommend
CEO approval
Business Outlook

Pros

One of the top 3 in wireless. Locations across the US

Cons

Sr mgmt is not consistent. Too many departments are doing their own thing and when things are rolled out on a national level, there was not enough thought put into how it would impact on a store level. Nor was their the support from all departments. Commission level for a store manager was changed recently. None of the sales reps are on a quota except store mgmt Literally, in the first 2 months, part time reps were making more commission then the store manager. The director of retail said in a meeting, "honestly, you were being paid too much."

Viewing 22861 - 22863 of 23,158 Reviews

Glassdoor has 24,535 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.