T-Mobile reviews

3.6

62% would recommend to a friend

(23,157 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Apr 27, 2010
Recommend
CEO approval
Business Outlook

Pros

I worked part-time and made all my money off commisstion. I worked at one of the best stores is town. You have losts of free time working at t-mobile cuz you dont get any hours so you can do other things. PTO good, and benifits good.

Cons

Well Mangment make new rules all the time and never tells employees and then you get in trouble for not dooing all the new things they want you to do that they never told you to do. Managment sticks together only way to move up is if you are good friends with mangemt. Every one talks about everyone.

2.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

T-mobile has great benefits! If you're just starting out, they offer a wonderful opportunity to gain experience in several areas that other employers really admire, it's great! I can't deny it, T-Mobile pays alot. Whether you're in sales or in an hourly position, you're making pretty dang good money, it's hard to leave because it's hard to find another employer that compares. Finally, my last favorite reason to work for T-Mobile is the people you work with. You form some really close bonds with teams of fun people.

Cons

The worst reasons to work for T-Mobile to me are: corporates ever changing ways. I feel like alot of their bad decisions affect both customers and reps.

4.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The job is very easy and the pay is great as long as you are in what is called an "A Market". With prior experience and good negotiation skills, a manager can earn up to 80k a year at a store that does quality commission worthy numbers.

Cons

T-Mobile is awful at helping people get to the next promotion level. They have "Career Development Programs" that are designed to make people work harder and feel as if they will soon be rewarded, but internal discussions from from upper management have actually stated that these programs are there to make people feel as if upper management cares and promotes from within, but the parent company initiative of Deustche Telekom is to hunt for outside talent.

Viewing 22876 - 22878 of 23,157 Reviews

Glassdoor has 24,534 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.