T-Mobile reviews

3.6

62% would recommend to a friend

(23,157 total reviews)
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Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Apr 21, 2010
Recommend
CEO approval
Business Outlook

Pros

the health benefits are good: health, dental, vision. tuition reembursement. employee phone rate plan is awesome.

Cons

there is a total lack of communication between departments. the corporate ladder is more of a stepping stool. if you want a career in retail sales this a great place, but if you want to move up from there beware. you will be a constant target for angry customers which is a given with working with the public. managers in retail locations are do as i say not as i do, they are hardly ever at work.

2.0
Apr 21, 2010
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - interesting technology - lots of travel (if you like that) - Two new phones every year - People (non-management) are amazing to work with here

Cons

- Extremely long hours - Lack of direction and support from upper management - Operationally, cannot stick to goals causing wasted work and money

3.0
Apr 20, 2010
Recommend
CEO approval
Business Outlook

Pros

good commission good benefits, from day 1 allows you the ability to stay current with latest technology

Cons

difficult to get promoted, management awards those that have the longest tenure vs. the best, limited management positions available commission plus hourly, environment can be cut-throat when it is slow watch out for micro-managers (i guess this depends on who your manager is)

Viewing 22882 - 22884 of 23,157 Reviews

Glassdoor has 24,534 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.