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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,157 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      3.0
      Apr 18, 2010

      don't think you have what it takes to get promoted

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits are awesome!! store managers are generally great.

      Cons

      Upper management has no concern for you or your mental health; I've had many experiences hearing empty promises, horrible feedback, double standards, ignoring the issue/reasoning, and managers making stories up about unrelated personal things. Unfortunately, it's all about who you know, and not what you know, your education level, seniority, or experience. People are put in situations with more responsibilities and less pay. Also, hiring management from OUTSIDE the company..and having seasoned reps train them...or have a rep fill in when interviewing for a position they've applied for...wrong.

      5.0
      Apr 14, 2010

      Great place, super-friendly, truly focused on supporting the front-line sales teams.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's a reason T-Mobile wins so many customer service awards. Everyone in corporate really believes in supporting the front line sales teams and stores, in order to make sure every customer is a happy one.

      Cons

      Not a lot to do out there in factoria -- limited spots for lunch. Some groups have a LOT of meetings with a LOT of people, which leads to a consensus-driven culture at times.

      4.0
      Apr 12, 2010

      Good Place to Work

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee Benefits. Great discount on rate plans for employees.

      Cons

      Dealing with attitudinal and disrespectful customers. Dealing with Flex-Pay issues is such a hassle.

      Viewing 22885 - 22887 of 23,157 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,534 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.