T-Mobile reviews

3.6

62% would recommend to a friend

(23,156 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Mar 10, 2010
Recommend
CEO approval
Business Outlook

Pros

- Treats employees fair and with respect - Complex fast paced business - lot of opportunity to learn new things & areas of the business and movement is encouraged, but not pushed - Wireless is one of the few near-recession proof industries - poor results due to competition, not economy - Focus on the T-Mobile Values and getting results the right way - although loosing focus on this - Pay is ok & benefits are good (but have been scaling back pushing more costs onto employees) - Can see innovative ideas can come to life in the marketplace due to individual efforts

Cons

- To get anything done, you need the backing of Dotson. Otherwise projects (with obvious high ROI) will languish for years. - Getting butt kicked by competition & lack of strategy to correct business trajectory. - Scaling back benefits and bonus payouts due to poor results - growth significantly slowing, so much less career growth opportunities than in the past - low morale (due to above reasons)

2.0
Mar 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Tuition reimbursement Decent pay for retail sales I would recommend T-Mobile for post high-school and those attending college. For a career it's brutal!

Cons

For a career it's brutal. Every week new and unattainable goals tied directly to your commission. The reward for activations not so much for sales or customer service.

Viewing 22900 - 22902 of 23,156 Reviews

Glassdoor has 24,533 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.