T-Mobile reviews

3.6

62% would recommend to a friend

(23,152 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Dec 8, 2009

"Nice" culture...a little too nice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very nice group of people. This really is a key competency for the corp. As a company, employees are not necessarily the smartest - but a range of very smart to...less intelligent. Every person has a place, though, and it seems to work for them. Employees are mostly competent at corp headquarters.

Cons

Culture is "too" nice. There's lots of backstabbing because critical feedback (and therefore, honesty, at times) is discouraged (though not officially). Management is very political.

4.0
Dec 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits are worth just having the job.

Cons

Slow advancement, may actually be a reason it doesn't say "Career" when you apply on the t-mobile website... It says "Jobs" like your going to leave some point soon... LOL Why not just call it "Employment Opportunities" because some know it's a stepping stone and others want to die T-Mobile!

1.0
Nov 30, 2009
Recommend
CEO approval
Business Outlook

Pros

some benefits, though they charges more now employee phone plan though that went up by 50% the $9.99 plan is not $20.00. Nothing is really good with the company right now, it keeps getting worse and worse and worse... we are threatened with our jobs on a daily basis

Cons

There is no work life balance, I have over 200 hours of paid time off that I am unable to use because management refuses to help out when a manager is out of their store. So now T-Mobile is taking back the vacation I have already earned and not compensating me for it. Last year senior management tells us we aren't getting raises but we should be lucky to even have a job. The work environment is bad, people coming up with policy's who have never worked in a retail store. When you try to give them a better way of doing things, they laugh it off and look down on you.

Viewing 22939 - 22941 of 23,152 Reviews

Glassdoor has 24,529 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.