T-Mobile reviews

3.6

62% would recommend to a friend

(23,155 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Dec 29, 2009

The job is what you make it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay can be fantastic... IF you are able to excel. I know I have had an incredible year. Thanks to T-Mobile my family has been able to thrive and grow during this recession. We are buying a house!! Everyone from the senior management to fellow reps gives positive feedback and advice whenever needed.

Cons

The job is rough... but that's call center work for you. It's the nature of the beast. Knowing that it is allowing me to pay for my education AND a new home helps me weather the harder calls.

5.0
Dec 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay and commission are good. Hrs per wk are good even for part-time New stores opening Advancement opp. Lots of advertising to draw traffic

Cons

I haven't had any issues so far with this company. If I had to pick something it would be I want our coverage to expand to more of the US. Its a work in progress.

3.0
Dec 20, 2009
Recommend
CEO approval
Business Outlook

Pros

T-Mobile USA is a decent company for a college student to work for, they have great benefits and the pay is decent.

Cons

At the bottom of the wireless industry, company is really ran by a German company (DT), they only hire part-time reps now to fill positions. Company is in need of a boost, either a shake up of upper management or a merger with Sprint Nextel.

Viewing 22936 - 22938 of 23,155 Reviews

Glassdoor has 24,532 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.