T-Mobile reviews

3.6

62% would recommend to a friend

(23,152 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Sep 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. For a retail job I would have to say it is above par. You are treated good by upper management, and your input seems to matter. You will have a good work life balance and respect in your career with T-Mobile,

Cons

Hard to move up in retail,and non realistic goals. Upper management seems to change there policies all the time.

4.0
Sep 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Wireless is an exciting industry which is filled with ever changing new technology. T-Mobile is finally stepping up their game to compete !

Cons

Upper Management is not as good as it used to be. Scare tactics and focusing on what they call the "behaviors" has gotten nowhere. If they would just have more faith in their leadership team and get to know and trust the managers THEY hired, morale would be higher and service and sales would be more consistent.

2.0
Sep 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Steady pay, good benefits package, climate controlled, in-building ameneties. Great job if you need something that provides good benefits for you and your family/spouse/domestic partner.

Cons

Completely monotonous, little to no individual lattitude with decision making in any respect, completely numbers driven with no human element. I had a time off request for a Tuesday in August that I had submitted 6 months prior. It was not approved until the week before. It's nearly impossible to schedule any length of time off in advance without going through completely ridiculous lengths.

Viewing 22960 - 22962 of 23,152 Reviews

Glassdoor has 24,529 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.