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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,147 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      2.0
      Jul 30, 2009

      You won't get more from T-Mobile

      Retail associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -decent benefits -adapting to constantly changing technology market

      Cons

      -high turnover of sales associates (therefore you constantly need to retrain) -constantly changing commission structure -policies inconsistent across departments (sales management, loss prevention, and financial operations/ auditing for example)

      3.0
      Jul 30, 2009

      Wireless Industry

      Account development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are very good and overall pretty good culture. If you are work in the right department and with a good team it is a good place to work.

      Cons

      Upper management in the wireless industry is generally so far removed from what is "actually" happening at store level they often make very poor decisions regarding the best way to move the business in the right direction. It is not uncommon to spend months on projects that are a complete waste and that front line people recognize immediately however these front line people suck it up and become "yes" people to please the people above them. After months of getting nowhere management will typically changes direction and move on to something else.

      2.0
      Jul 27, 2009

      It's a job not a career.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, benefits (medical/dental/vision are very affordable), and the 401k matching that is offered.

      Cons

      The hours get worse and worse, almost all shifts had changed to 4/10's and when you are on the phones for that amount of time you can get stressed out.

      Viewing 22984 - 22986 of 23,147 Reviews
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      Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.