T-Mobile reviews

3.6

62% would recommend to a friend

(23,147 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jul 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Hours are not too bad Rate at which you accumulate time off is good Commission can be good

Cons

Managers hired externally Hard to move up the ladder internally Management not required to understand the daily tasks

3.0
Jul 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Relatively good pay for the job. Good benefits and 401K match. Pretty easy job and lots of independence. Lots of flexibility with time off and vacations.

Cons

I'm speaking to the current state of affairs... No promoting from within the company. Even high producing salespeople are rarely considered for management or promotion. Incompetent Middle Management....when times were good, many looked like superstars. With the recent decline in the economy, "the emperor has no clothes". Coaching and development is non-existent. I approached the regional managers for some feedback about what I need to do about advancement and I get a thoughtless response. They sure do like it that I exceed my quota and help coach and develop my peers. Silly promotions and a lack of honesty about who our company is and what it means to our customers. Focus is so dispersed amongst a large group of "initiatives" that its difficult to be effective. Focus changes every month making it easy for underperformers to be held accountable.

5.0
Jun 6, 2009
Recommend
CEO approval
Business Outlook

Pros

T-Mobile is a company that actually cares about it's employees AND it's customers. I was satisfied the entire time I worked there. The benefits package they offer the employees (full- or part-time) is amazing! Overall, a great company to work for and a company I was proud to work for.

Cons

They don't pay quite as much as competitors, but only by $.25 or $.50 an hour. However, the working conditions more than make up for the lower pay.

Viewing 22996 - 22998 of 23,147 Reviews

Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.