T-Mobile reviews

3.6

62% would recommend to a friend

(23,147 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jun 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Passion for the customers and a proactive approach to satisfying them. T-Mobile does a great job getting the Senior Leadship message out and understood with customer facing employees.

Cons

Work life balance is a value that is not always a true reailty. Director level and above team that cares more about sucking up to Operations rather than doing right for the employees.

4.0
Jun 4, 2009

TMobile is still OK by me

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and vacation time. After years of service great discounts and time off. Would reccomend to anyone that it is a good job.

Cons

Mangement is very secretive and can hold a persons career back because of personal tastes. That is not consistent everywhere but it can happen at any time.

1.0
Jun 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Opportunities to work on some very difficult problems that will add to your resume.

Cons

Managers do not have discretion to give raises to their key producing employees without having to hurdle the political barriers. Belief they can grow the skills needed in the rank and file through coaching and so they under-hire for staff positions. This is why the compensation is lower than average, and management is overworked. The goals and objectives are achieved but at a very high cost of manager burn out, leading to employee dissatisfaction with management. T-Mobile has a policy of "no references" with the penalty of job loss to any employee caught providing a reference. As a past member of management, this is a difficult hurdle when seeking new employment, when other employers require references and evidence of achievements

Viewing 22999 - 23001 of 23,147 Reviews

Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.