T-Mobile reviews

3.6

62% would recommend to a friend

(23,140 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Dec 27, 2008
Recommend
CEO approval
Business Outlook

Pros

innovative and creative company. senior management is supportive and makes themselves visible, most people in the company can see a face and put a name to it and many of us have met upper management in person. compensation and benefits are spectacular, especially for part time employees. youthful but mostly competent staff makes for a comfortable work environment. my specific market has a supportive regional manager who is available by phone and will learn your name as well as remember at least a little bit about all of us. company seems aware of our limitations and problems we encounter while trying to do our jobs and seems to be active in fixing these problems.

Cons

t-mobile seems to be trying new things and services that are hit or miss. while this is expected for a company that is trying to break away from being a traditional wireless carrier, they place a lot of importance on some of the failing products that can sway us away from focusing on moving on. the interior systems at t-mobile are inferior and often require us in retail to jump through hoops to get basic tasks done. the lack of support for customers having problems with handsets is setting us back in quality of service. the compensation from customer feedback is flawed.

5.0
Dec 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Career Opportunities for advancement are very good for those employees with a pro-team attitude. The management is hard driving with results and timelines used as a measuring tool for success. The company pays well for success and a job well done. I felt employee morale was good while I was employed with the company. What more can I say about the position, I loved my job at the company and I left for personal reasons that had nothing to due with the job or company.

Cons

Long hours and time lines are not missed

Viewing 23062 - 23064 of 23,140 Reviews

Glassdoor has 24,516 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.