T-Mobile reviews

3.6

62% would recommend to a friend

(23,157 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Feb 23, 2026

Software engineer

Recommend
CEO approval
Business Outlook

Pros

Benefits,flexibility of working hours and homeoffice

Cons

Big enterprise things move slowly to change

3.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

easy nice rewarding good grinde

Cons

constant change mean customers hard goals

4.0
Feb 23, 2026

Worth it if you can last

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and far more money than I ever expected to make in customer service (a high hourly rate plus differentials for working evenings / weekends, premiums for working major holidays, stock grants, discounted stock purchase, and performance bonuses). regular informal incentives like free meal tickets from the cafe, raffles for significant prizes, gift cards, etc. consistently scheduled off-the-clock social events where you're usually allowed to bring your kids. colorful and upbeat atmosphere a lot of friendly people

Cons

Other than the usual difficulties of answering phones at a major call center, there are few opportunities to learn from and grow with your coworkers, and there is extreme micromanagement (even of top performers). For me, these led to a slow burnout that even the excellent money couldn't truly compensate for.

Viewing 277 - 279 of 23,157 Reviews

Glassdoor has 24,534 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.