Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,060 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,060 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3449 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2173 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 949 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 794 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 680 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 942 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 533 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 387 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 352 reviews)); "Many reorgs and layoffs over the past 2 years" ((in 236 reviews))

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T-Mobile

T-Mobile Store Operations Associate reviews

3.4

65% would recommend to a friend

(1,060 total reviews)

Srini Gopalan

33% approve of CEO

47% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 24, 2024

Great benefits

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and the pay

Cons

Difficult to promote in retail

1.0

Oct 14, 2024

District Is All About Politics & Shady Tactics

Store manager

Recommend

CEO approval

Business Outlook

Pros

You get to meet some cool customers along the way. Pay was okay but not for what they ask of you

Cons

Rewards shady sales tactics, how far you advance is based upon how much you kiss up 2 district manager, HR department does not investigate the many complaints filed against District Manager or her peers, no work life balance at all, no real control of your store or career advancement. Also will be retaliated against if you do file a complaint on higher management.

4.0

Oct 12, 2024

Great company/ covid impacted

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great company Great benefits Opportunity for promotions

Cons

Covid impacted sales Heavily reliant on sales metrics No work life balance as management

Viewing 76 - 78 of 1,060 Reviews

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T-Mobile Store Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great benefits

District Is All About Politics & Shady Tactics

Great company/ covid impacted

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