Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,060 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,060 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3449 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2173 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 949 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 794 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 680 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 942 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 533 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 387 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 352 reviews)); "Many reorgs and layoffs over the past 2 years" ((in 236 reviews))

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T-Mobile

T-Mobile Store Operations Associate reviews

3.4

65% would recommend to a friend

(1,060 total reviews)

Srini Gopalan

33% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,060 reviews)

Ratings by demographic groups

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Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Oct 7, 2024

Company Became Heartless

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits. Was an amazing company under Legere.

Cons

Weeding out over 50 crowd at stores.

4.0

Sep 23, 2024

T-Mobile RSM

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Pay is good if you’re hitting quota

Cons

Company needs to support frontline more

3.0

Sep 18, 2024

Ew

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Full benefits with PT work

Cons

Leadership. Targets. Disconnect between HQ and front line.

Viewing 79 - 81 of 1,060 Reviews

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T-Mobile Store Operations Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Company Became Heartless

T-Mobile RSM

Ew

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