Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,060 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,060 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3449 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2173 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 949 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 794 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 680 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 942 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 533 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 387 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 352 reviews)); "Many reorgs and layoffs over the past 2 years" ((in 236 reviews))

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T-Mobile

T-Mobile Store Operations Associate reviews

3.4

65% would recommend to a friend

(1,060 total reviews)

Srini Gopalan

33% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,060 reviews)

Ratings by demographic groups

Race / Ethnicity

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Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Sep 18, 2024

Great

Store manager

Recommend

CEO approval

Business Outlook

Pros

Fun, inviting environment to work at

Cons

district managers were too far to be readily available

2.0

Sep 16, 2024

More of a mess each year

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Pay, discount on rate plans

Cons

Leaders only promoting friends, constant changes around systems that don’t need to be changed, care and retail policies not aligning, no work life balance

2.0

Sep 13, 2024

Awful

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Health Benefits, Pay, 401k, stocks

Cons

Workload, work life balance, unnecessary pressures, hiring

Viewing 82 - 84 of 1,060 Reviews

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T-Mobile Store Operations Associate reviews

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Reviews by job title

Great

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Awful

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