Is T-Mobile a good company to work for as a Store Operations Associate?

Store Operations Associate professionals working at T-Mobile have rated their employer with 3.4 out of 5 stars in 1,060 Glassdoor reviews. This is a lower than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Operations Associate Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Operations Associate interview questions at T-Mobile .

Does T-Mobile pay Store Operations Associate employees well?

Store Operations Associate professionals rate their compensation and benefits at T-Mobile with 4.1 out of 5 stars based on 1,060 anonymously submitted employee reviews. This is 5% better than the company average rating for salary and benefits. Find out more about Store Operations Associate salaries at T-Mobile.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3047) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (754) , Customer Service Representative (700) , Retail Store Manager (671) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (195) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3454 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2163 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 978 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 784 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 670 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 936 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 530 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 390 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 339 reviews)); "Bad upper management not considerate" ((in 290 reviews))

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T-Mobile

T-Mobile Store Operations Associate reviews

3.4

65% would recommend to a friend

(1,060 total reviews)

Srini Gopalan

33% approve of CEO

47% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

1K reviews

4.0

Aug 31, 2024

Pros and Cons

Store manager

Recommend

CEO approval

Business Outlook

Pros

Fun, Competitive, Discounts, Early access to phones

Cons

Hours, Pay, Commission structure, work/life balance

2.0

Aug 29, 2024

Not what it used to be

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Good PTO Flexible schedules Good insurance Employee discount

Cons

Upper leadership in DFW area is cutthroat Managers are pressured to fire employees from upper management (Toby) Threats of being fired (Toby) Culture No room for promoting No people development Pay is constantly being cut

3.0

Aug 28, 2024

Entry Level Sales Job

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Pay was great when I was a sales rep. Great place to learn sales

Cons

Lots of promises to be promoted very little follow through Took me 4-5 year to become an assistant manager (even being a top sales person) Had to move out of state to become a store manager

Viewing 85 - 87 of 1,060 Reviews

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T-Mobile Store Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pros and Cons

Not what it used to be

Entry Level Sales Job

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