Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      T-Mobile

      Engaged Employer

      T-Mobile Store Operations Associate reviews

      3.4

      63% would recommend to a friend

      (1,060 total reviews)
      avatar

      Srini Gopalan

      30% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      1K reviews
      2.0
      May 26, 2011

      They say living the values, but its' just written words on a paper

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      One thing I completed enjoyed about my time working for T-Mobile is their benefit package. Offering medical, dental, vision, a good 401K match, short & long term disability for a reasonable price.

      Cons

      I will end by say this...."Living the values" is a slogan only. Inconsistent management, HR is questionable at best, not a positive experience. Great people worked there in my time but they have moved on due to management running rampant on employees.

      1.0
      May 13, 2011

      Nightmare company to work for. Hated going to work every day.

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits were pretty good. Decent amount of product training. They talk a good talk when trying to get you on board.

      Cons

      Horrible middle and upper management. Completely incompetent. Joke of an HR department. They would not even give me the reason I was being let go, even when requested multiple times. Shady compensation structure. Employees are treated like dirt which contradicts the value they love to throw around of being the best place to work. Yeah right. Stay away from this company.

      2.0
      Apr 28, 2011

      I was lied to and mistreated!

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, pto, phone benefits, etc. Some stores look great.

      Cons

      District Manager showed little respect or support. He also mislead me in my role and what to expect at my store. Regional Vice President never responded back to my concerns. HR's main objective is to cover for the senior management and is not an employee advocate. Employees are encouraged to lie to HR about their supervisors in order to save themselves from termination for poor performance. White males, watch out!! The company misrepresents the "pros" for being taken over by AT&T. Watch out if you are a Store Manager you may be gone before the buyout so they don't have to pay severance.

      Viewing 1027 - 1029 of 1,060 Reviews
      Related searches: T-Mobile Store Operations Associate jobs | T-Mobile Store Operations Associate salaries | T-Mobile benefits | T-Mobile Store Operations Associate interviews | T-Mobile conversations
      T-Mobile reviewsT-Mobile Store Operations Associate reviews

      Glassdoor has 24,576 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.