TP Boca Raton reviews

3.8

88% would recommend to a friend

(226 total reviews)

Jorge Amar

Not enough data to show CEO approval

87% positive business outlook

Employees in Boca Raton have given TP a rating of 3.8 out of 5 stars, based on 226 company reviews on Glassdoor. This indicates that most employees have a good working experience in Boca Raton. The TP employee rating in Boca Raton is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

226 reviews
5.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

working from home is great

Cons

equipment is not the best

avatar
TP Response
4y
Thank you for sharing your feedback! Have a good day!
4.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy money, nice bonuses, company supplied equipment

Cons

Long hours, high call volume

avatar
TP Response
4y
Thank you for sharing your feedback! Have a nice day!
4.0
Nov 19, 2021
Recommend
CEO approval
Business Outlook

Pros

-Working from home -Helping resolve problems -You get recognized for good work -Ivr call off -1 hr lunch unpaid and two 15 min breaks -They warn you about ongoing issues that you weren't aware of so you can correct it -Bonuses and commission -Understanding management -Access to supervisor for help on hand -Supportive team

Cons

-Training didn't cover everything and didn't understand I was going into rentention -Coached on bad surveys even when it's not related to your performance sometimes -Agents from other dept just transfer or rush transfer to you bc they don't want to deal with the customer anymore where we have to resolve everything -Slack can be a while when it comes to help -We don't review training lessons

avatar
TP Response
4y
Thank you for your feedback! All the best!
Viewing 46 - 48 of 226 Reviews

Glassdoor has 100,691 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.