Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,492 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,492 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Client Associate reviews

4.1

83% would recommend to a friend

(12,492 total reviews)

Jorge Amar

93% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,492 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Client Associate employees have rated TP with 4.1 out of 5 stars, based on 12,492 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Jul 21, 2016

good bpo company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good company for those who wants to build their carrier in Bpo industry

Cons

to much of politics

TP Response

9y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!

2.0

Jul 21, 2016

alright

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

your colleagues are the only thing to get you through. sometimes you get a good manager too, only sometimes though. the benefits were probably the best thing.

Cons

managers couldn't care less about you, team leaders changed every week in my campaign. no job security, awful employee care, no team meetings, no quality check. training should have been longer and more structured. chat of progressing onto a better role - nothing. i was also on a 40 hour contract and there was no time to myself, we approached the manager about reducing our hours to 37.5 months before I left and nothing.

TP Response

9y

Hi, we are sorry to hear that. We have many programs to train and develop our leaders in the company. We work very hard every day to deliver a better leadership team to all of our employees. It's very important for us to get as many feedbacks as we can to continue to improve. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiriy at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!

1.0

Jul 20, 2016

Beware and research

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Right now I would just say getting paid during training.

Cons

I went through the training and we didn't have any communication about rather we were even getting paid(and still unaware). The IT department, logins, equipment, and even HR wouldn't respond to any emails or calls. Also the trainer was ok but a little unprofessional at times and too much side bar conversation and unorganized training with no daily agenda.

TP Response

9y

Hi, we are sorry to hear that your time with us was not that fun, but we are working very hard every day to improve our work environment to be a very productive and enjoyable place at the same time. If you wish to share your ideas and concerns, please feel free to write us through our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!

Viewing 12226 - 12228 of 12,492 Reviews

Jobs at TP

Solo Chat/ No llamadas / Agente de call center bilingue de Atención a Clientes

Ciudad de México

View job

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

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good bpo company

alright

Beware and research

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