Is TP a good company to work for as a Customer Operations Agent?

Customer Operations Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 3,557 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Operations Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Operations Agent interview questions at TP .

Does TP pay Customer Operations Agent employees well?

Customer Operations Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 3,557 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Operations Agent salaries at TP.

How happy are Customer Operations Agent professionals working at TP?

93% of Customer Operations Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Operations Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Customer Operations Agent reviews

4.5

93% would recommend to a friend

(3,557 total reviews)

Jorge Amar

90% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Agent employees have rated TP with 4.5 out of 5 stars, based on 3,557 company reviews on Glassdoor. This indicates that most Customer Operations Agent professionals have an excellent working experience there. TP is rated 21% above average by Customer Operations Agent professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Apr 23, 2026

behavior

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

good coworkers and good for experience

Cons

can be abit unneessary at times with task

TP Response

2mo

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

Apr 15, 2026

Oportunidad de crecer en la empresa

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Teleperformance ofrece ventajas clave como estabilidad laboral, oportunidades de crecimiento profesional, beneficios competitivos y experiencia internacional, lo que la convierte en una de las empresas de call center más atractivas en Colombia y el mundo. Para alguien en Bucaramanga o Floridablanca, trabajar allí puede significar acceso a formación continua y posibilidades de ascenso en un entorno global

Cons

Las principales desventajas de trabajar en Teleperformance incluyen alta rotación de personal, presión por métricas estrictas, horarios exigentes y un ambiente que puede resultar estresante.

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

4.0

Apr 14, 2026

great place to work

Call center agent

Recommend

CEO approval

Business Outlook

Pros

great management, great place to work.

Cons

remote can be lonely, low pay

TP Response

2mo

Thank you for taking the time to review TP, we appreciate your feedback.

Viewing 58 - 60 of 3,557 Reviews

Jobs at TP

Atención a Clientes- Horarios fijos PM- Solo Chat

Ciudad de México

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EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

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TP Customer Operations Agent reviews

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Oportunidad de crecer en la empresa

great place to work

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