Is TP a good company to work for as a Customer Operations Agent?

Customer Operations Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 3,557 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Operations Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Operations Agent interview questions at TP .

Does TP pay Customer Operations Agent employees well?

Customer Operations Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 3,557 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Operations Agent salaries at TP.

How happy are Customer Operations Agent professionals working at TP?

93% of Customer Operations Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Operations Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Customer Operations Agent reviews

4.5

93% would recommend to a friend

(3,557 total reviews)

Jorge Amar

91% approve of CEO

87% positive business outlook

Ratings by demographic groups

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Customer Operations Agent employees have rated TP with 4.5 out of 5 stars, based on 3,557 company reviews on Glassdoor. This indicates that most Customer Operations Agent professionals have an excellent working experience there. TP is rated 21% above average by Customer Operations Agent professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Apr 13, 2026

Actividades divertidas, pero falta más eventos variados

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Las actividades son muy chéveres, me gustó el día de Halloween que dieron dulces y navidad

Cons

Sería bacano un evento de cosplay o torneo de videojuegos en Medellín, un día de películas en el site, venta de comidas rápidas, karaoke libre y principalmente hacer eventos para la gente de la mañana y de la tarde, premios de días libres remunerados o medio turno y hagan eventos en las 2 cafeterías la del 3ro y el 6to

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Apr 13, 2026

Tp

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Todas sus actividades son entretenidas además de prácticas para hacer una pausa activa mas agradable, adicional espectaculares detalles en las fechas mas especiales .

Cons

Que los premios en las actividades puedan ser de medio tiempo o tiempo completo de la jornada laboral, dependiendo del evento

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Apr 10, 2026

Great place work

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Rrhh Good environment, salary is really worth it

Cons

I have nothing to say

TP Response

2mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

Viewing 61 - 63 of 3,557 Reviews

Jobs at TP

Atención a Clientes- Horarios fijos PM- Solo Chat

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

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Actividades divertidas, pero falta más eventos variados

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