Is TP a good company to work for as a Customer Operations Agent?

Customer Operations Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 3,553 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Operations Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Operations Agent interview questions at TP .

Does TP pay Customer Operations Agent employees well?

Customer Operations Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 3,553 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Operations Agent salaries at TP.

How happy are Customer Operations Agent professionals working at TP?

93% of Customer Operations Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Operations Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (706) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

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TP Customer Operations Agent reviews

4.5

93% would recommend to a friend

(3,553 total reviews)

Jorge Amar

90% approve of CEO

87% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Customer Operations Agent employees have rated TP with 4.5 out of 5 stars, based on 3,553 company reviews on Glassdoor. This indicates that most Customer Operations Agent professionals have an excellent working experience there. TP is rated 21% above average by Customer Operations Agent professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

May 11, 2026

Trabajo flexible, pero ambiente y salario necesitan mejora

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Horario Dias off Trabajo Nap

Cons

El lugar La gente El salario Ya casi no hacen eventos ni nada Ya no hay juegos en la empresa

TP Response

1mo

👋🏻 Hola, gracias por tu comentario, nos aseguraremos de tenerlo en cuenta para mejorar cada uno de nuestros servicios día a día. ✍🏻 ¡Saludos! #MadeForMore

5.0

May 9, 2026

Helpful for beginners, but units can be problematic

Agent

Recommend

CEO approval

Business Outlook

Pros

Super helpful to the beginners

Cons

There's something wrong on the units sometimes

TP Response

1mo

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you!

5.0

May 9, 2026

Great starting point for beginners in the BPO industry

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Teleperformanc is a a good company for people who want to start working in the BPO industry because it is easy to apply and usually accepts beginners even without experience. The company provides training to help employees improve their communication and customer service skills. Many workers like the friendly coworkers, the chance to earn bonuses, and the opportunity to grow into higher positions. Some accounts also offer work-from-home setups, which can be convenient for employees,

Cons

I cannot see any problem of this industry.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 25 - 27 of 3,553 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de llamadas Horario Fijo Lunes a Sábado

Atención a Clientes- Horarios fijos PM- Solo Chat

Ciudad de México

View job

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de Atencion a clientes billingue hasta 21 mil / DOS DIAS DE DESCANSO

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TP Customer Operations Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Trabajo flexible, pero ambiente y salario necesitan mejora

Helpful for beginners, but units can be problematic

Great starting point for beginners in the BPO industry

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TP reviews FAQs

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