TP CustomerService Representative reviews

4.5

96% would recommend to a friend

(20 total reviews)

Jorge Amar

Not enough data to show CEO approval

78% positive business outlook

CustomerService Representative employees have rated TP with 4.5 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most CustomerService Representative professionals have an excellent working experience there. TP is rated 21% above average by CustomerService Representative professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

20 reviews
3.0
Sep 30, 2023

Wonderful Company

Recommend
CEO approval
Business Outlook

Pros

Family like, everyone is so nice but straghtforward.

Cons

Low Pay Not organized System shut downs

4.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Teleperformance has an extensive global presence, offering multi-language and time zone support. They excel in providing diverse services tailored to different industries and business needs. The company applies advanced technologies such as AI and data analysis, ensuring its efficiency. Teleperformance's scalability enables rapid adaptation to changing business needs. Additionally, their commitment to quality is evident through comprehensive training programs that support service excellence.

Cons

Teleperformance faces potential challenges, including data security and privacy concerns when handling sensitive customer information. Working in different regions can pose communication barriers due to language and cultural differences. Their services can be relatively expensive, which can be a challenge for small businesses. High employee turnover rates in the customer service industry can affect service consistency. Additionally, there is a risk of dependency when relying on a third-party provider such as Teleperformance, which could pose a potential risk in the event of a problem or dispute.

5.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

having the best workplace and friendly environment and people

Cons

for me there is no downside here at TP, WE are like family here

Viewing 7 - 9 of 20 Reviews

Glassdoor has 100,643 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.