TP reviews

4.4

89% would recommend to a friend

(74,724 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

75K reviews
3.0
Jan 19, 2016

Okay To Work For

Recommend
CEO approval
Business Outlook

Pros

So, you're thinking about working at Teleperformance, right? Congratulations! The things I really enjoyed about this company are the occasional free lunches, the people I met and worked with, and that they decorated the center for the holidays.

Cons

Timed bathroom breaks, mandatory overtime, impossible metrics, unachievable bonuses, management, waiting for a floor walker to assist with difficult calls, insurance benefits weren't that great (pre-ACA), music noise on the call floor because several different songs played all at once made it difficult to hear customers. High-school assembly type of environment. Occasional coworker drama. Bait and switch incentives.

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Jan 19, 2016

B2B Sales Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They supply a kitchen area for storing and heating your lunch. Lots of fun time activity.

Cons

Lots of fun time activity to the point it was too much. I wanted to enjoy my lunch time not be blasted with things and music. Not very trustworthy with how the program would run and how bonus would be paid. Some employees for other campaigns were rude and not dressed for work.

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TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Jan 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Only because it is located in Lisbon, where the weather is good!

Cons

- During recruitment are those things that never occur - Communication failures between organizational departments - Service welcome and support very poor - Apartments made available to employees of poor quality and problems with the electrical system and plumbing that are never resolved resulting inconvenience - Repeated errors in the payroll at the expense of the worker course - Monthly payment system incorrectly. In three months I worked there I was paid three days, and it was a normal thing for them. - Implementation illegal breaks during working hours - If you work them, always check your paycheck and understand what your real rights. - The project leaders did not live up to their role

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 73408 - 73410 of 74,724 Reviews

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