Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 100,408 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 89% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Business Manager , Human Resources Business Partner HRBP and Training Coordinator .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13842) , Customer Service Representative (CSR) (5138) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1238) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (698) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2009 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1774 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1774 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1490 reviews)); "Good environment is good." ((in 1252 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2476 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1490 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Ciudad de México , Guadalajara , Monterrey , Puebla , Aguascalientes , Hermosillo , Chihuahua , Zapopan , Durango , Cholula , Naucalpan , Tlaquepaque , Pachuca , Querétaro , Veracruz , San Luis Potosí , Tampico , Morelia , San Nicolás de los Garza , Torreón , León , Mexicali , Mérida , Saltillo , Tehuacán , Tlalnepantla , Tuxtla , Tijuana , Guanajuato , Zacatecas

TP reviews

4.4

89% would recommend to a friend

(74,430 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,430 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

4.0

Mar 5, 2015

Reliable, consistent, and challenging

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great Promotional opportunities. Easy to work with on scheduling. Various different types of positions available for multiple talents and personalities.

Cons

Inconsistent follow-up and/or resolution to complaints and problems. Hard to reach someone when you are trying to call or email in a timely manner. Inconsistent up training and development process between departments. Favoritism and preferential treatment from Management to certain employees

TP Response

7y

Thank you for bringing this to our attention. Our company does not tolerate a bad attitude in the work place and we would like to hear more from you. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.

5.0

Mar 5, 2015

Endless Opportunity and a Great Place to Work!!!

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Management is knowledgeable and friendly. Coworkers are great and like my second family. Workplace is very well organized and you receive great training. There are lots of advancement opportunities if you work hard and want it. I love that we promote from with in. We have several parties a month to let the employees know that they are appreciated. Overall a great place to work!!

Cons

I do not have any cons. We even have a suggestion box that management pays attention to and accommodates whenever possible. I love my TP family.

TP Response

7y

Thank you for your review. Our goal is to provide incentives and bonuses to encourage our employees to work harder. We also make sure to provide career growth opportunities as well as a friendly working environment. Have a nice day!

5.0

Mar 5, 2015

Great Opportunity w/ Range of Experiences

Trainer

Recommend

CEO approval

Business Outlook

Pros

Company that promotes from within. Gives you the opportunity to try new things. While this might vary by project/site, as an agent and then supervisor, I got to help in areas that weren't my traditional role. I had the chance to see what I liked/didn't like. If you come with a good attitude and professional demeanor, you will be given an opportunity to increase your skillset & experiences. Definitely a family vibe work atmosphere as well.

Cons

Because we are a company that promotes from within, some people interpret that as a promise. Some co-workers of mine have felt they were overlooked or have been "stuck" in a position. You need to be realistic about how long it can take to advance a career. This job/company is fast paced, so change happens quickly sometimes (especially during busier holiday season) but that doesn't mean you don't have the work and earn the extra opportunities. I think TP could sometimes be more straightforward about the opportunities that are open. I think we set everyone up to think they WILL succeed quickly, and when they don't, they blame us (when its really they're performance/attitude etc). Pay is not necessarily the highest compared to other call centers. But the range of experiences I've had, that I can now put on a resume. and the fact I love my job, make it worthwhile for me.

TP Response

7y

Thank you for bringing this to our attention. We see to it employees are treated well while recognized for their hard work and dedication to their job. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com and we will make sure to take all these into consideration moving forward.

Viewing 73687 - 73689 of 74,430 Reviews

Jobs at TP

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

Sin Experiencia Moderador de contenido (No Llamadas)

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

Agente bilingüe de atencion a clientes ¡Labora 5 días x Semana!

TP

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Reliable, consistent, and challenging

Endless Opportunity and a Great Place to Work!!!

Great Opportunity w/ Range of Experiences

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