Is TP a good company to work for as a Technical Associate?

Technical Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 74 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Associate interview questions at TP .

Does TP pay Technical Associate employees well?

Technical Associate professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 74 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Technical Associate salaries at TP.

How happy are Technical Associate professionals working at TP?

95% of Technical Associate employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Technical Associate professionals have also rated TP with a 4.8 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.9 rating for culture and values and 4.8 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Technical Associate reviews

4.9

95% would recommend to a friend

(74 total reviews)

Jorge Amar

100% approve of CEO

95% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Technical Associate employees have rated TP with 4.9 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Technical Associate professionals have an excellent working experience there. TP is rated 32% above average by Technical Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

74 reviews

2.0

Nov 12, 2018

Only work if you are really in need of some cash.

Technical associate

Recommend

CEO approval

Business Outlook

Pros

International standard security to employees. Fun working environment.

Cons

Little progress to learn and grow in future.

TP Response

7y

We thank you for sharing your review and for bringing this to our attention. Please share this also with us via http://bit.ly/TPHR-Form for further investigation. Thank you.

1.0

Jun 7, 2018

Senior Management is pathetic. Read Full Review.

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Timely salary is the only pro I found.

Cons

I work there as an associate for more than 6 months but l had to leave due to back ache problem.Senior Management is pathetic. Manager projects himself like a dictator and no break allowed in first 4 hrs. Even for going to washroom you have to ask for permission, wait for someone else to come back and then rush and come back in 5 mins. My attrition was raised saying I didn't inform for my leaves, BUT I HAD PHONE CONVERSATION WITH MY SUPERVISOR, WHATSAPP CHATS AND DAILY SMS TO TPRMS and manager's excuse was that he was not informed about my medical condition. Even employ care Dept is pathic and didn't consider my case. On the top of that when I asked for my PF they asked me to deposit 1 month salary to get my PF and experience letter. This was my first job and since then I regret the start of my career in such a pathetic place where everyone is mean.

TP Response

7y

Thank you for bringing this to our attention and letting us know about this. We hope you can share this with us via http://bit.ly/TPHR-Form so that we can conduct an investigation.

5.0

Jun 28, 2017

Best BPO to work for.

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Excellent Working Environment. Responsible Staff. Employee Care. Overall facilities.

Cons

Salary is a bit low as compared to other similar companies(CTC includes all incentives) but all covered up by its facilities. Working hours are a more.

TP Response

9y

Thank you for the positive feedback. Our aim is to see to it our employees are treated well, listened to and given constant support while being provided a good working environment. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. All the best!

Viewing 70 - 72 of 74 Reviews

Jobs at TP

Atención a Clientes- Horarios fijos PM- Solo Chat

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de llamadas Horario Fijo Lunes a Sábado

TP

TP Technical Associate reviews

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Only work if you are really in need of some cash.

Senior Management is pathetic. Read Full Review.

Best BPO to work for.

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