Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC Client Service Representative reviews

      Compare reviews

      4.3

      81% would recommend to a friend

      (5 total reviews)
      avatar

      Kenneth D. Tuchman

      87% approve of CEO

      93% positive business outlook

      Ratings by category

      4.6

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.5

      Senior management

      2.7

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      5.0
      Sep 7, 2023

      Great Experience

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I will just say everyone will have their own experience just based off of opportunity and personality at TTEC. I was blessed to have started off on the phones full time to having a long 2 years nearly with no phone time hardly. My contract didn't require for us to be on camera and it was 100% remote. I had some great leaders and a share of bad as well.

      Cons

      My bad for TTEC was the way I was forced to use my PTO for my contractors equipment issue. I lost my entire leave balance for something they nor I could control.

      1.0
      Jan 11, 2022

      I dont recommend

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people free lunches when working at the centre

      Cons

      Promotions based on favouritism if your friends with the boss you move up in the company

      avatar
      TTEC Response
      4y
      Thank you for your honesty! We always welcome suggestions that can help us become better as a company.
      2.0
      Sep 25, 2021

      No help

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime was always there when. Needed.

      Cons

      No help whatsoever whe. Ended. Your pretty much on your own.

      avatar
      TTEC Response
      4y
      Thank you for your detailed evaluation. We take these comments as opportunities for improvement to provide our associates with the best leadership possible.
      Viewing 1 - 3 of 5 Reviews
      Related searches: TTEC Client Service Representative jobs | TTEC Client Service Representative salaries | TTEC benefits | TTEC interviews | TTEC conversations
      TTEC reviewsTTEC Client Service Representative reviews

      Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.