Telefónica reviews

4.0

83% would recommend to a friend

(1,629 total reviews)
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Marc Murtra

69% approve of CEO

62% positive business outlook

Telefónica has an employee rating of 4.0 out of 5 stars, based on 1,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Telefónica employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 1, 2008
Recommend
CEO approval
Business Outlook

Pros

The company had great potential a few years ago,but now the only advantage is you get paid an average salary to do your job, and it looks good on a CV.

Cons

As others have said here, bullying is something of a major problem for this company. I have seen way too many blatant examples of this kind of behaviour, and it generally goes unchecked. HR seem to support this approach under the auspices of "driving performance". It seems that recent hires into the company are more suited to a role in a Call Centre then a mature organisation, and tend to disguise their inadequacies with bluster and intimation. Unfortunately, the bullying rarely gets addressed, and complaints against aggressive behaviour are not usually accepted as such, and results in an oppressive and unhealthy environment. Company senior managers are very much unaware of what the lower managers are up to, and their behaviours go unchecked. Not a place to make a career, but ideal to get quick experience and move on. Company seems to go into a state of panic and "blame-storming" as soon as revenue targets go astray,

1.0
Jun 20, 2008
Recommend
CEO approval
Business Outlook

Pros

The people who work here on the ground are fun and eager to work hard. Depending on what department you're working in, you can be treated with a certain level of respect. Pay is slightly above average for the industry. Some great managers here, but they're a dying breed.

Cons

Bulling is rife. There is a culture of bullying in O2, mostly supported and encouraged by senior management. "Managing People Out" is a well mentioned, but unwritten, tactic of management where they will make your life total hell until you resign... so bullying is effectively a management tool for forced attrition. Bullying that is reported is generally brushed under the carpet, and many people have left because of it.

5.0
Feb 12, 2019

Great company

Recommend
CEO approval
Business Outlook

Pros

Great projects with impact in the digital world. A lot of opportunities to move and learn. Excellent benefits.

Cons

Complexity in terms of organizational units and different legal entities.

Viewing 43 - 45 of 1,629 Reviews

Glassdoor has 5,084 Telefónica reviews submitted anonymously by Telefónica employees. Read employee reviews and ratings on Glassdoor to decide if Telefónica is right for you.